Safety Management

OHS Management is a key priority of Dalkia in Australia and New Zealand. Dalkia Technical Services operates a Safety Management System in compliance with AS/NZS4801 and all relevant State and Territory requirements.
Since the Dalkia take-over of the Trane business the company has been in the process of building and improving on the existing OH&S Management System until it gained AS/NZS 4801:2001 and BSOHSAS 18001:2007 accreditations in April 2010.

OH&S Plans and Targets

• 5 Full-time OHS/Env/Quality professionals,
• Secure AS4801 / BS OHSAS 18001 April 2010
• Secure Quality Accreditation under ISO 9001 March 2011
• Commence preparations for ISO 14001 certification

Regional and Branch targets have been developed using positive performance indicators such as effectiveness of local OH&S committees and performance against training and site inspection plans.
The business also uses LTIFR (Lost Time Injury Frequency Rate) and ASR (Accident Severity) rate as indicators across all Dalkia global businesses. 2010 target is a 25% reduction over 2009 results.

OH&S Administration and Responsibilities

Primary responsibility for OH&S at an operational level rests with the Regional and Branch Managers. Implementation of client-facing operations is managed by Customer Account Managers (for Service/Maintenance operations) while Project Managers are accountable for OH&S in the Projects environment.

OH&S support is currently provided by the National OH&S Manager, who helps with strategic direction and ensures the OHS Management System is in compliance with regulatory requirements, AS/NZS 4801 and with Dalkia and Veolia global strategies.

Since the beginning 2008 local management of OH&S has been supported by a number of Regional OH&S Managers, who are tertiary qualified in OH&S and report to the Regional Managers.

The role of the Regional OH&S Manager is to provide support to Branches within their region, which includes direct assistance on legal and technical matters, training, investigation of incidents, development of OH&S management plans, planned safety observations, reporting of safety performance and auditing against company process and AS4801 requirements.

Workers compensation and injury management issues are administered by Injury Management/Return to Work Coordinators at each branch. Overall management of the scheme is the responsibility of the National OH&S Manager.

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